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Unmutes allow you to remove a mute from your in-game account. To get one, simply add an unmute to your cart and complete the purchase at checkout.
However, if your mute was issued for serious rule violations or harmful behavior, your account will be placed on the “Blacklist.” Players in this category are not eligible to purchase an unmute. Please note that if you still proceed with a purchase, you will not receive a refund.
If you’re unsure whether you qualify, please contact staff at: https://discord.gg/echosmp